The aim of the project is to create a simple collaborational CRM solution for small and middle-sized businesses in a large variety of project-oriented industries (mainly IT).

Under the term 'collaborational CRM system' we mean a software system that allows the customer to directly participate in project development and to influence the structure, design, quality, price and other aspects of the product. The purpose of the system is to give the customer a closer view of project development process while optimizing company's expenses on customer care. The system utilizes Ruby on Rails framework, it is web-based (and actually offers full web 2.0 user experience).